1. Is YHMEDICAL a factory or trading company?
We are a factory, established in 1988.
2. What's your MOQ?
Depends on items, However, in general MOQ starts with 100pcs.
3.Can we order an sample before place an bulk order?
Yes. However, sample fee with delivery expense will be charged.(EXW)
4. Is OEM and ODM available?
Yes.
5.How long is your delivery time?
Normally, It takes 1-2 months after the order is confirmed. it might be a bit quicker than 30 days if we have stocks. It's up to the quantity and requirement. A sample might be delivered within one week.
6.What is your terms of payment?
We usually implement "30% deposit 70% before shipment" term.
7.How can I place the order?
Customers are able to pay with Paypal / Bank transfer / Western Union
8. What is your warranty time?
Mattress is 12 months and for pump, it's 24 months.