Q: First time import, how can I believe that you would send product ?
A: We are verified company by Alibaba,to make transaction success, we support and recommend Trade assurance.
Q: How to ensure that I received the machine undamaged?
A: First, we package is standard for shipping, before pick up, please confirm product undamage, we've bought insurance for you, if damage, we or ship company will take the responsibility.
Q: What aftersales service or any question about products?
A: This incubator enjoys 1 years warranty , any problem ,pls freely contact me online or you can send me email.
Q:Can I get the sample order?
A:Yes,We welcome Sample order to test and check quality. Mix sample are accept.
Q:How did you ship the goods and how long does it arrive?
A:Small order we usually ship via express(DHL, EMS, TNT),1-2 weeks to arrive your house; bigger order( generally more than one cbm) we will send you by sea, the arrival time according to different countries and sea ports.
Any questions or requirements please contact with me:
wechat/phone: 8615170932131
whatsapp:+6283849559669
E-mail:tiffen@nchoward.com