Q1. What's the MOQ?
MOQ is 10pcs. For the customized products, we need bigger quantity.
Q2. What's the delivery time for sample order?
Normally about 1-2 days after confirmation.
Q3. What's the delivery time for bulk order?
Normally within 2-4 days after order is confirmed.
Q4. What's the payment terms?
TT, Western Union, PayPal, Escrow(secure payment), Trade assurance, Cash, etc
Q5. How to pay for the order?
Normally 100% in advance; if the order amount is big, we can negotiate.
Q6. Could you offer samples?
Yes, samples are accepted, but need to charge the sample cost and shipping price. Sample cost can be refund whe you place real order.
Q7. Could you accept OEM order?
Yes, welcome! But need big quantity, which depends on your design.
Q8. What's the price terms?
Price is quoted on EXW Shenzhen usually means factory price,shipping and the local tax are not included
Q9. How to send the goods?
Usually deliver by courier, like DHL, UPS, FedEx; also bulk cargo by air & sea.
Q10. What's the shipping cost?
It depends on your order quantity, as shipping cost is decided by the weight and size of the products.
Q11. How long can I get the package?
Normally DHL takes about 2-4 days; UPS and FEDEX takes 5-7 days; EMS takes 15-30 days, etc
Q12. Is tehre a warranty for the products?
Yes, normally it is 6-12 months. It depends on the products you order. :)