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We are certified with ISO 9001: 2015 and using 6S to manage the factory.
QC department consists of QAE (lab testing), process control (IQC, IPQC, FQA, OQA) and document control for inspection schedule and analysis.
Q:Are you a manufacture or trader?
Kinsuny:
We’re a manufacturer committed to quality and safety.
Q:Can I have a free sample or trail order?
Kinsuny:
Yes, the sample is free for quality test. And we welcome trail order to test market.
Q:What about the lead-time?
Kinsuny:
1 day for sample order
7 days for trail order
14 days for bulk order
Q:What’s the MOQ for neutral packing and OEM/ODM with our own logo printed on?
Kinsuny:
Neutral: >10 PCS
OEM/ODM: 3,000 PCS
Q:How long is your warranty?
Kinsuny:
2-3 years.
Q:How to deal with the faulty?
Kinsuny:
+Our products are made in house and in accordance with regulations and undergo strict testing to ensure 0.2% defective rate.
+During the guaranteed period, small quantity of the faulty will be deducted from the next order after both parties have approved relative docs.
+For large quantity, we will recall the faulty and discuss to get the best solution.
Every year, we attend Canton Fair, Guangzhou Lighting Fair, Hong Kong Lighting Fair, Warsaw Lighting Fair, Sao Paulo Expolux, India Light, to present hot sales, release new productsand meet clients.