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Troubleshooting
TROUBLESHOOTING | ||
FAULT | REASONS | SOLUTIONS |
Can’t start | (1) screen not be activated (2) no power (3) Pump is broken
| (1) press the SET button to activate the screen (2) charging with the USB cable or DC15 V cable (3)contact the customer service |
Fails to inflate or slow filling
| (1) fitting/ gasket leak (3) safety valve blow (4) the pipe is bent and blocked (5) the power is not enough (6) the tire pressure is above the preset value (7)Pump is broken
| (1) tighten again (2) replace (3) replace (4) make the pipe straight (5) charging with the USB cable or DC15 V cable (6) reset the pressure value, make it higher then the tire pressure (7) contact the customer service
|
Normal operation but the pressure is zero | (1) inflating the low pressure products , such as balls (2) Pump is broken | (1) Normal, the pump could not text the low pressure products (2) contact the customer service |
A: YIJING ELECTROCICS CO.,LED., integrating R&D, production,marketing and service, Our company currently has 30 patents: 2 invention patents, 6 utility models, and 22 appearance patents. Our products own Eur , Jap and China patents.
Q3, What is your. payment term?
A: Sample order-100% payment.
Mass production order-40%T/Tdeposit, 60% balance shall be paid before shipment.
Q4, Do you have MOQ?
A: No.
Q5, Can I pay through Alibaba?
A: Of course.
Q6, Do you charge for samples?
A: Yes, usually we do.
Q7, What's your warranty?
A, We offer 2 year warranty.
A: 24 hours on-line service available. 48hours problem solved promise.
A: 1. Provide customers with installation and commissioning online instructions.
2. Well-trained engineers available to overseas service.
3. Worldwide agents and after service.