Q&A
Q1: Are you a manufacturer or trading company ?
A: Ucom is an integrating factory and trade company which has been focus on motors and axles for more than 10 years.
Q2: How long is the warranty period of the motors and axles?
A: All of our products will be guarantee 12 months. But if the user overload the motor, we will not offer the the after-sales service.
Q3: What is the delivery time?
A: For the small orders, it is about 30 days after receiving the payment. And for the large order, the exact delivery date need to be re-confirmed.
Q4: What is your payment terms?
A: we accept the 100%T/T transfer before shipment.
Q5: What is the advantages of your company?
There are 4 advantages we have as follow:
1. 50+ excellent engineers team; 20+ technical patents,strong technical strength,and short Development period.
2. 20+ US/Germany imported advanced CNC processing equipment.
3. Automated production equipment and facilities,high efficiency and low cost.
4. Perfect quality management monitoring system
Passed the ISO quality management system certification,with three coordinates,two-dimensional space,gear comprehensive tester,advanced testing equipment such as dynamometer and motor comprehensive testing.