FAQ
MOQ Issue
We accept small order, you can ask for details from our salesman.
Products Warranty
All our products are 1 year warranty.
Delivery Time
If any stock available, goods can be sent out within 3 days.
If no stock, goods can be sent out around 2-3 weeks.
OEM & ODM order
We accept OEM order, just send us your packaging's design, we can help you to make your own Logo and packing. We have our own R&D,
ODM order acceptable as well.
Samples Issue
We can offer you samples for testing before placing official order.
Samples can be sent out within 1-5 days according to sample quantity and our stock status.
Payment term
TT
L/C at sight
Credit card are all acceptable.
Shipment Methods
We can offer shipment by international express(TNT, UPS, DHL and FedEx), by air and by sea.
About Product’s Materials
We always stick to use safe materials with food-grade, non-toxic and free-phthalate.
About Certificates
We could not only provide search website and certificate serial number, but also assist you to do the certificate verification.
Quality Control & QC Management System
We have IQC(Incoming Quality Control), PQC(Producing Quality Control), IPQC(Input Process Quality Control), LQC(Line Quality
Control) and FQC(Final Quality Control).
After Sales Service
You can enjoy these services:
1. Regarding our product, we can offer customers two years guarantee.
2. We would visit to track our customer regularly for getting valuable feedback.
3. If you have any questions during operation, we will assist you to figure them out at first time.
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