1. Are you factory ? Yes, we are factory in Shenzhen City, China. We provide the most professional purchasing advice and the best quality products to retailers, wholesalers, online stores, gift companies or people who is starting own business.
2. How long can I get my products? Most of our products have stock. After received the deposit, products can be delivery with 24 hours if quantity less than 1000pcs. The lead time of bulk order can be adjusted according to your request.
3. Can we customize our brand logo on the products or package ? Yes, sure. Print logo on products or package are both acceptable if the quantity is meet our MOQ.
4. Can I have a sample order ? Yes, of course. Welcome the sample order to check our quality. Mixed samples are available.
5. What certificates do you have to guarantee product quality ? CE, FCC, ROHS are all available.
6. What is your payment term ? Accept Alibaba Trade Assurance, T/T, Paypal, Western Union, Cash and L/C. For bulk order, we accept 30% deposit, 70% balance payment paid before delivery.
7. What is your after sale service ? We supply 12 months products warranty. If the products with defects during the warranty period, please contact with us immdiately, we would like to help you solve the issues, products can be ready to repair or replace new one for you.
8. What is your QC process ? Material inspection - Production inspection - Inspection before packing - Test one by one before delivery.
