Q:What is my glove size? A:Use our easy guide to measure your glove size at home. Check your size for gloves and other products
here.
Q:Do I need to size up for gloves with thicker linings?
A:No, all allowances are made within the glove design so you can order your true glove size.
Q:Do you make custom gloves?
A:Yes, we love to create custom workout gloves. Due to the time and effort involved in the production process, we are only able to create custom gloves for a minimum order of 50 pairs. Please contact us at sales3@bsp-safetygloves.com with your specifications. If the design is custom, make sure you have 300 dpi jpeg artwork available.
Q:Are your gloves padded in the palm area?
A:The Women's and Men's weightlifting gloves are lightly padded. The glove is designed to offer protection from hand fatigue and calluses. Our palm pads are thick enough to protect, yet thin enough to feel the weights. It's all about making that mind-body connection so we created this glove to have very minimalist padding.
Q:How do I track my shipment?
A:Once your order has been processed and shipped you will receive a confirmation email with tracking information. You can track the progress of your shipment on the shipping carrier's website
Q:Do I have to pay for duties and taxes?
A: Orders shipping to destinations outside China might incur duties and taxes. Please consult your local customs office
for more details about your country's duties and taxes. About the import taxes, duties, or brokerages fees which may be incurred on your international order shipment. If you need our forwarder help you doing with the customs clearance,please confirm with us in advance.
Q:Can I change my order once I have placed it?
A:Our goal is to provide the fastest possible service by processing orders right after you’ve placed them which makes it difficult for us to change [or cancel] your order. However, we're here for you and we'll do our very best to support your request. Contact us right away at +86 0532 87207288 or chat with us.
Q:When can I expect my refund?
A:All refunds will be processed within 7-14 days of receipt of returned goods.