Q1. Can I have a sample order?
A: Yes, it is ok for check quality. Mixed samples are welcomed.
Q2. Can I print my own logo on the products?
A: Yes, we have our own factory. OEM service is available. Welcome to customize. Such as your brand, Logo, packaging, color, product manual etc.
Q3. How to get a quotation and product pictures?
A: Please send an inquiry to us or contact us directly. Then, we can offer high-definition pictures to you.
Q4. How long does it take for my order to be shipped?
A: For Ready to Ship products, they can ship within 3-7 days. If you need to customize, the lead time is around 12-25 days.
Q5. Are you able to air ship door to door directly to an FBA fulfillment center?
A: We provide delivery of Amazon FBA warehouse services, UPC code Free printing and make labeling.
Q6. Do you offer guarantee for the products?
A: Yes, we offer 1-3 years’ warranty for our products.
Q7. How to deal with the faulty?
A: Firstly, our products are produced in strict quality control system and the defective rate will be less than 0.2%.