1. Q: How could I get the sample?
A: For the existing sample, the samples are free, but you need to pay for the air freight of it. In addition to this, you also need to pay the production fee if you want to make a sample with a new mold.
2. Q: Do you have any certificate for products?
A: We have certificates issued by LFGB, etc. Besides, We will also provide corresponding certification services according to customer requirement.
3. Q: Where have your bottles been exported to?
A: USA,Canada, Australia, Italy, Philippines, India, Saudi Arabia,Iran, Peru, etc.
4. Q:What’s the MOQ ?
A: For some of our products in stock, the minimum order quantity is hundreds. For customized products, the minimum order is according to the different requirements of customers.
5. Q: When will you arrange shipment?
A: (a). For stock products, we will send goods to you within 24-48hours after we receive your payment.
(b). For surface handing products, the delivery time is about 10-15 work days after we receive your payment.
6. Q: What is your selection of shipping method?
A: (a). For small trial order, international express, just as UPS, FedEx, TNT, EMS, DHL is suitable.
(b). For large order, we can arrange shipment by sea or air according to your requirement.
7. Q: Which payment way you accept?
A: (a).For sample air express cost, we can receive payment via West Union or Paypal, or you could pay after receiving the package if you have an account of DHL/ Fed Ex/ UPS.
(b).For bulk orders shipping cost, we can receive payment via T/T,Western Union, also our clients could use Trade Assurance via Alibaba online to place orders and arrange payment.
8. Q:How do you control the quality?
A: We are very confident in our products, and we pack them very well and do three times leakage test before packing. What’s more, the QC department in our company will responsible for quality inspection of every single product before shipment.