Q 1: Are you factory or a trading company? Can we visit yourfactory?
A: We are a factory. Our NO.1 factory is located in Wuyi,Zhejiang province of China. We welcome every customerto visit our factory.
Q2: Can you provide samples for quality inspection?
A: Yes. We can provide you with a free sample but you needto pay the freight.
Q3: How long will the sample time and batch productiontime be?
A: Sample delivery time :3- 7working days ,mass productionlead time:45-60working days.
Q4: It"s possible to mix styles? What is the minimum order?
A: Yes ,we support mixed batch,please contact us directly.Minimum order quantity: 200-500pieces.
Q5: If I want my own design, what format du you need?
A: We have our own designers.This way you can provide JPG,AI,CDR or PDF etc. We will 3D draw mold or print screenfor your most confirmed technology based.
Q6: How many colors are available?
A· We match colors with the Pantone matching system. So youcan tell us the Pantone color code you need. We'll matchthe colors.
Q7 : What about the freght?
A· For small orders, we use air exoress,such as FedEx,DHL,TNT UPS. We 've been working with them for a long time,sowe have good prices. For large orders we will send you bysea,we can quote you and then you can choose whether touse our freight forwarder.
Q 8: What is the packing of your products?
A· Usually we use 1 OPP bag/1 bag, the outer bag is wovenbag or box. P acking customized is available.