1.Are you factory?
A: Yes, We are both factory and trading company.
2. Can you offer sample?
A: Yes, we can offer you sample to check the quality.
3. Did you have stock?
A: Yes. please contact with sales manger to check it
4. Can you accept customized?
A: Yes.definitely. Customized design, logo and packing are acceptable.
5: What's file do you need if customized?
A: .AI file is perfect.
6. How do these come packaged? Is there a photo?
A:Yes, we make the packing as per your requirements, Color box, gift box, blister card, polybag and so on.give me your email, we will send some photos for reference.
7. Can you send me some more pictures ?
A: OK, please send us your email. For the popular designs, we take the photos by ourselves, we can send you, but don’t send it to our competitors, thank you.
8. What is the Return policy?
A: If you receive goods with quality problems, we will send new one with next order, or refund payment. If the goods damage during using, you need repair by yourself..