1.Are you a factory or a trading company?
A: We have our own sculpture factory.We make clay molds and cast them in our own factory.We sincerely welcome our customers to visit us for guidance and exchange.
2. Do you offer custom service?
A: Our custom service includes design, size and surface color.We also specialize in sculpture customization, we can provide solutions and custom sculpture according to your requirements or drawings.
3. How long can I get it after I place an order?
A: It takes about 20-25 days to complete, and about 60-70 days to your city.
4. May I have a look at the production process?
A: Of course, we will send you pictures during the production and packaging process.
5. Is your traffic safe?
A: We have many ways to protect your sculpture, very strong and professional shipping packaging, comprehensive insurance.
6. What should I do if I receive the goods and find them damaged?
A: There are two things that happen in transit.One is that both the packing and the goods are broken. The other is that there is no problem with the packing, but the goods are broken.The former is our responsibility, the latter is the responsibility of the logistics company.We promise: no matter who is responsible, as long as the goods are damaged, we will do our best to send you a new one free of charge in the shortest possible time.