Q2: How long does it take to get my order after I have paid?
A2: Delivery time depends on the mode of shipping. We generally ship by via DHL, FEDEX, UPS, TNT, or DHL, which delivers to you in a very short period. We will provide tracking information to you when the order is shipped out from warehouse
Q3: I have still not received my item after 5 days, what should I do?
A3: Please understand that you order is being shipped from China and may take longer than 5 days depending on the ship method , the carrier’s deadlines, non-business days, and holidays. Please track order according to the tracking number we provide. If there is a further issue that the order not be delivered, please contact us .
Q4: If the item I received is different from the picture, what should I do?
A4: The picture only show some of our samples, so please confirm the order picture before ordering. If you are still not satisfied, please contact us .
Q5: What I received is different size from picture, how can I do?
A5: Mostly, our size is normal, If order size is different from picture, please contact with seller soon, we will post correct size to you
Q6: The item I received is broken. What should I do ?
A6: Every product is thoroughly inspected before being packed and is carefully packed before we ship it. Please know that once it leaves our factory, we are not in charge of the handling through the shipping service and they may handle the package roughly. We will do our best to label the package appropriately to avoid any damage. Please contact us with picture of the damages and we will help you to resolve this issue.