Q1. I need some other parts and tools, but can't find in your online shop?
A: We are specilized in manufacturing and trading auto parts and tools for more than 18 years, and have deep cooperation with more than 100 factories. So if you need any other item, please contact us.
Q2. Where are my orders ship from?
We have warehouse in US, UK, AU and China. So please contact us to confirm the stock, we will ship from the nearest warehouse to you.
Q3. What is your terms of packing?
A: Generally, we pack our goods in neutral boxes and brown cartons. If you have legally registered patent,
we can pack the goods in your branded boxes after getting your authorization letters.
Q4. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages
before you pay the balance.
Q5. How can I pay?
A :You can pay via T/T , WEST UNION , PAYPAL , etc. Especially ESCROW, which is
guaranteed by Alibaba.com. It is safe and effective.
Q6. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU.
Q7. How about your delivery time?
A: Generally, if we don't have enough stock, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends
on the items and the quantity of your order.
Q8. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q9. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and
the courier cost.
Q10. Do you test all your goods before delivery?
A: Yes, we have 100% test before shipping.