1.How to order from us?
Inquiry→offer quotation in 24hours→Build mutual communication→Send PI for regular order→Deposit payment(50%)→Production starts
→Send pictures of products to get confirmation→Balance payment(50%)→Shipment→Products arrives→After sales service
2. What the MOQ of our products?
We offer many options of jewelry,they have different MOQ,please kindly contact us for details if needed.
3. What is the payment term and payment methods?
Accept payment by West Union, Telegraph Transfer(Wire Transfer) and Alibaba Trade Assurance.
4. What's your production lead time?
Customized item usually need 25-40days to produce.
5. How to ship the products?
Shipping by DHL/UPS/Fedex/EMS/TNT, we have our shipping agent, good price and fast shipment,3-7days
6. How much for shipping fee?
The Shipping fee would be different depending on weight or volume of the package.
Different order quantity, the shipping fee will be different accordingly.
Over 21kg,will have advantage price.
7.Could you supply OEM/ODM service?
Yes.We are manufacturer specializes in jewelry many years. Please feel free to contact us for more information.
8.Any discount possible if I place an order?
We have different price range(discount) based on different order quantity, please contact us for detailed information.
9.What if I find the goods damaged after receiving?
Good after-sale service is our promise. Please take photos first and send to us, which will be helpful for us to check it.
Moreover, you will get the reservable compensation after we check it out.