Q1: Are you trade company or manufacturer?We are manufacturer with 10 years experience, we also have our own raw material and mold factory. Q2:How Can I get a sample?We provide free sample for existed items, you just pay the shipping cost. For custom samples, please send us the leather grain and color you want,we will setting same for you. Q3: what's the lead time for custom sample?7-15 days for custom new sample with logo or design. Q4: What's your payment terms?we offer 100% TT in advance for sample, 30% deposit and balance paid before shipment for bulk. Q5: How to place order?1. Send us a inquiry 2. Confirm price and terms 3. Sample approval 4. Pay deposit for bulk 5. Bulk production 6. Pay balance amount and we take delivery.