Q1: Are you trading company or manufacturer ? A1: We are manufacturer of pipe tube processing.
Q2: How long is your delivery time?
A2: The standard model is 10-15 days, the customized model is 30-60 days.
Q3: How to choose the model of machines?
A3: -Max.outside diameter
-Wall thickness range
-Bending radius (CLR)
-Pipe material:
-Products workpiece drawings if you have.
Q4: What is your term of payment ?
A4: 30% T/T in advance, the balance before shipment.
Q5: How does your factory do regarding quality control?
A5: Our core components adopt international brands, Mitsubishi servo motors, Mitsubishi PLC, Schneider, Omron electrics. And there is a QR code to check the authenticity. Our processing equipment is very advanced and complete.
Q6: How is the training and after sales service?
A6: Training: Training CD or Manuals are available. We have many after-sales engineers who can speak English and provide free online services for life, including free teaching and training. We can train 3-5 skilled operators for you, so you don’t have to worry about the machine not being used normally due to employee resignation. After sale service: this shall be done by the seller. Seller will provide all kinds of technical support to the buyer by telephone, fax or email free of charge. After one-year guarantee period, we assure you life-long maintenance.