Q: Can I have free samples?
A: Yes, you can get our samples which has stock, but you should pay the shipping cost
Q: Is the price and MOQ correct in website?
A: Yes ,it's correct. In most case, we have more than 90% items in stock, please let me know your quantity and details before order, we will check the latest price and shipping cost for you.
Q: How to place order ?
A: After we confirm order details, please let me know consignee, address, phone number. We will set up payment link with invoice on alibaba. Then you can pay it by the link.
Q: How about goods quality ?
A: We have many quality level to choose. And products will be checked carefully with you before shipping. But for balloons, the fraction defective can be control under 3% is considered normal, please note it .
Don’t worry, if the fraction defective more than 3%, you can send broken items photos to us, we will send good items with your next order.
Q: What's the delivery time and shipping time ?
A: Generally, the normal order will be sent out in 5-7 days. Shipping time is about 5~8 working days by express, 10~12 working days by air, 30~32 working days by sea .
But it's will be longer if you want customize products or large quantity.
Q: Do you accept custom order and logo ?
A: Yes, sure. Please send your logo and require details before order. We have professional designer to design and layout for you. And will confirm the sample before produce.
Q: How can I get more details?
A: Please write your questions on bottom and click “Send”, we will reply you as soon as possible.