Module 16---FAQ
1. Can your products be customized for your clients with their logo on?
Yes, all our products are designed and customized as required, including color, print, pattern and logo.
2.Do you provide customers with gaming solutions, based on their ideas or plans?
Yes, we do. We can design, develop and go programming various kind of gaming software, we have 11 year experience in the field of gaming solution for both software and hardware, and we've gained a good reputation in China and nearby countries.
3.How about your after-sales service?
One year (12 months) warranty. Free lifetime service guarantee: All questions can be highly appreciated and free for you. If extra extension is requested, please feel to contact us for details.
(12 Months Warranty And Lifetime Technical Support)
4. How long is your delivery time?
Generally it is 1~3 days(game kits)/7~15 days(Game Cabinet) if the goods are in stock. or it is 20~25 days if the goods are not in stock, it is according to order quantity.
5. How do you control the quality?
We run sample FAI , performing the aging and reliability test, as well as for process inspection and final product inspection. To ensure quality can meet customer's requirement .
6. Where's your mainly market in USA?
Target Main market: North Carolina, Florida, California, Texas, Georgia, Michigan, Ohio...
7.what about service?
1. Our professional sales team will provide 24 hour online service via Phone, Skype, Whatsapp, Email.
2. 12 months warranty , lifetime technical support and maintain service.
3. What Can We Provide ?
A. Lottery , shooting , Entertainment, neutralgame, expert solution for customer all question.
B. One Package Service On Game Solutions Including Ideas , Research ,Planning ,Development
Amusement site operation support, Production and globe selling