Q1: How do we place an order?
A1: Please kindly send us an email specifying the item, quantity, color or other specification to place an order.
Q2: How do we make the payment?
A2: We accept Paypal, Western Union, TT. Please do only pay to the official account authorized .
Q3: What's the delivery time?
A3: The delivery time is normally 2-7 working days after payment.
Q4: How would the goods be shipped?
A4: We ship via DHL, UPS, FedEx normally.
Q5: Is OEM/ODM available?
A5: Yes, it's available. The OEM MOQ is 500pcs. For details, please kindly contact the sales persons.
Q6: What's the warranty for the purchased items?
A6: Warranty for Ecig MOD is half a year (6 months), and 3 months for E-cig accessories.
Q7: Are you a factory or trading company?
A:We are a factory and manufacturer.
Q8: Where is your factory located? How can I visit there?
A:Our factory is located in Shenzhen City, Guangdong Province, China, near Hong Kong . You can fly to Shenzhen Baoan airport directly. All our clients, from home or abroad, are warmly welcome to visit.