1. Are you a manufacturer or trading company?
Polestar Machinery is a manufacturer and trading company which engaged in plastic machinery industry for nearly 20 years.
2. Where is your factory?
Polestar Machinery is located in Zhangjiagang City, Jiangsu Province where is called Yangtze River Delta Economic Zone. It owes China's largest labor resources, supporting industrial chain and coordinated mechanism.
3. What is the main product?
Polestar Machinery mainly produces technical production lines including plastic extrusion, breaking, washing, recycling and granulation, also provide overall solution of automatically plastic material mixing and feeding system for large scale production.
4. What about the payment way?
TT or L/C at sight.
5. If you have CE,ISO certificate?
Yes,except these,if you also need other certificates,we also can help to apply.
6. Do you guarantee the safe and reliable delivery of the product?
Yes, we always use high-quality standard export packaging.
7. Is there any after-sales service?
Yes, we provide one year warranty for high-quality machines.Once your machine fails or fails to work within 1 year and you cannot solve it, we will first help you find the problem from your text description by phone or other communication tools. Secondly, if the telephone solution still does not work, our engineers will go to your factory to solve the problem. At the same time, they will teach you the relevant experience of restoration.