1.Can we get your free samples?
Yes,you can.Few quantity amples are free but the freight for express is on buyer’s account.
2.Can we combine many items assorted in one container in my first order?
Yes, you can. But the quantity of each ordered item should reach our MOQ or if we have it in stock .
3.What about the normal lead time?
For high-volume and customized products, we will complete production approximately 25 to 30 days after receiving the deposit, and ship the goods after receiving the final payment
4.How do you control the quality?
We will make samples before mass production, and after sample approved, we will begin mass production.Doing 100% inspection during production; then do random inspection before packing; taking pictures after packing.
5.If any quality problem, how can you settle it for us?
If any breakage or defect products were found, you must take the pictures from the original carton.All the claims must be presented within 7 working days after discharging the container.This date is subject to the arrival time of container.We will advise you to certify the claim by third party.Or we can accept the claim from the samples or pictures you present,Finally we will completely compensate all your loss.
6.How to receive a price quotation in the shortest time?
When you sendus an enquiry, please kindly make sure all the details, such as model no, product size,and tube length, color, order quantity.Wewill send you quote with complete details soon.