5. Q: Can I get free sample?
A: We can offer a free sample to you for quality & color checking before making the sample yardage or bulk, but you need to pay for the shipping cost.
6. Q: How to ship the package?
A: Our product can be shipped by air/sea/express(EMS, UPS, DHL, Aramex, Fedex, etc).
7. Q: What kind of product you have?
A: We have faux fur pom poms for keychain , fur ball bag charm, pom pom hat, etc.
8. Q: How can i place an order?
A: Your inquiry -> Quotation -> Confirm the price/lead time/payment terms etc. -> We��ll send the Proforma Invoice -> Customer make payment via Paypal -> Production/Packaging -> Inform the shipping cost -> Customer pay for the shipping cost via Paypal -> We'll ship the package and let you know the tracking number - > Package received and feel free to tell us your comment.
9. Q: What's your return & refund policy?
A: If for any reason our products suffered from quality issue, such as damage during shipping, we are happy to offer product replacement or even refund to customer