Q1. Do you accept OEM logo and packing?
A: Yes, we could accept OEM logo and packing based on our MOQ. The price of the box is depends on your design.
Q2. Can I get samples before bulk order?
A:Yes, we could provide you free sample before bulk order to check the quality. However, the freight cost will be on your account.
Q3.Which shipping way is available?
A: 1)By sea to your nearest port;
2)By air to your nearest airport ;
3)By express (DHL,UPS,FEDEX,TNT,EMS, etc. )to your door; We will provide tracking number ASAP after the goods has been shipped
out.
Q4:How much will my shipping charge be?
A: The shipping charge will depend on the weight and volume of your order,shipping methods, and final destination.
Q5.Which payment way is workable?
A: 1)Alibaba trade assurance.
2)T/T (About 50% deposit, 50% before shipment after presentation of ready cargo).
3)Paypal.
Q6:How does your factory do regarding quality control?
A: Quality is our highest priority.We always attach great importance to quality control,from raw materials to shipping.We have a
professional QC team to examine our products.
Q7. What if the products I received were incorrectly designed or damaged?
A: We have after-sales service. If products are damaged or design is wrong, we will deal with them in time.
Any further questions, please do not hesitate to contact us by
Email: anita@mdecore-makeuptools.com
Or contact our sales on Alibaba
Thank you!