Q: How to receive a sample from us? 1.For existing stock samples, you can buy from Alibaba online or place sample orders for us directly. It depends on quantity and our cooperation, we may also recommend you free samples.
2.For custom sample, you can send your own designs, and sample cost will be discussed according to different values of samples.The sample fee will be refunded after the order.
Q: How to order with us?
Send us an inquiry--- receive our quotation-negotiate order details—confirm the sample—sign the contract—pay a deposit—mass production—cargo ready—balance/delivery—further cooperation.
Q: How to settle payment?
Bank T/T,L/C, Ali-pay, West Union, Paypal. Our normal payment terms are 30% deposit in advance and balance before shipment.
Q: What is your term of delivery?
We accept EXW or FOB. You can choose the one which is the most convenient or cost-effective for you.
Q: Our guarantee on quality?
We have committed 100% customer satisfaction. Above all, Quality is a priority. We always know the importance of quality control from the very beginning to the very end. In addition, our factory has gained SGS and the supplier assessment of Alibaba. Welcome to check our factory or ask us to send you a video call.
Q: What kind of files do you accept for printing?
File in AI, PDF, Core Draw, high resolution JPG works.
Q: What kind of certificate you can comply with?
SGS, REACH Lead,cadmium & nickel free which can meet European & USA standards.
Q:What should I do if I don’t know how to purchase this product expertly on Alibaba?
Send an inquiry to our salesperson now, and our salesperson will patiently guide you to complete this purchase.