(1): Are you a trading company or a manufacturer?
A1: We are a manufacturer.
(2): What is the Quantity of RTS orders?
A1: MOQ is 1 pc.
(3): What is the shipping method?
A1: Standard goods shipping
(4): How to charge the RTS shipping fee?
A1: According to the freight template; the order price is the actual transaction amount without freight fee.
(5): What is the shipping date for the RTS order?
A1: The order will be shipped within 3-7 days depending on the product.
(6): Is RTS in stock?
A1: The Quantity of goods in stock is the actual inventory. We have a good packaging logistic system so that goods can be
delivered as soon as possible.
(7): How are the Qualities of your products?
A1: We have the professional engineers, and our products are produced by the strict Quality assurance system.
(8): Do I need to ship any defective product back to you for repair?
A1: No, you don't need. We can replace the defective product to you in the next order.
(9): What are the terms of payment?
A1: We accept T/T, L/C, Western Union, MoneyGremen, Paypal, or Alibaba Trade Guarantee.
(10): How do I make a long-term and good relationship with your company?
A1: Our factory keep the good Quality and competitive prices to ensure the benefit of our customers;
A2. We respect every customer and treat them as friends, no matter where they are from;
A3. If you have any feedback, please send the email to us.
(11): Can the package be damaged in transit?
A: The shipping company contracted with us has experienced with the safety of the transportation. They have exported our products
to nearly 180 countries around the world without damage problems.
(12): What should I do if I want to change the color and fabric of the products.
A:You can contact our customer service. The customer service will guide you to submit the customized contract to the general
merchandise department, and you can work out the customized goods delivery list according to your needs.
(13): What products does your factory make?
A: They are dining chairs, leisure chairs, dining tables, bar stools, footstools, sofas, living room chairs, living room sofas,
coffee tables, side tables, etc.
(14): What materials are your product made of?
A: Iron, wood, electroplating, artificial leather, real leather, stainless steel, steel, aluminum alloy, flannelette, plastic,
PVC, PU, PE, etc.