Q1: How does your factory do regarding the quality control?
A1: Quality is the priority. We always attach great importance to quality controlling from the start to the end.
Q2: Is it OK for you to ready to ship?
A2: Yes. Most of items are available for ready to ship.
Q3: If we order samples today, when will they be delivered?
A3: Generally, we ship the goods the same day and see them online the next day. It takes about 3-6 days.
Q4: If goods are short of quantity, what should I do?
A4: Please check the quantity when you get the parcel, if any quantity less please ask compensation from the courier, aswe will keep the weight proof before we ship out goods, we don't have any point to deliver less quantity to you.
Q5: How to make the review?
A5: When you Click "received goods"then you can check our order status "Write review"
Q6: When I contact you, you don't reply, can I open the dispute?
A6: Please contact us for your problem you facing, we usually will feed you back in 24H except we are in holiday, so please give us at least one chance to discuss before you open dispute.
Q7: What is the warranty of your products?
A7: We offer the warranty of 12 months for all products.