1. Free design and consultation: Customer provide his/her detailed site dimensions and playground plan, where roof clear height, columns speicfications, and entrance size must be shared. We make a scheme through the site situation and communication, final detailed drawing will be given after revision according to customer's demand and budget.
2. Sales and production: In order to protect both parites especially the customers interest, customer can place an order on
alibaba platform with detailed terms of contract, Hanlin factory will organize production and delivery accordingly.
3. Installation: Generally installation terms will be the same as mentioned in the above table, it can be specified according to customer's demaind.
4. Aftersales service: Quick-wear parts and consumable materials as well as repective warranity of componentsthey will be listed in sales contract at different quantity and time for 1-3 years; any problem during playground operation, customer can either write to our company email or make a call to our hot line directly, you will get our feedback within normally 1 hour or at most upto 24 hours. What's more, our aftersales service center accepts free consultation for all old and new customers.