1.Are you factory or trading company?
A:We are factory and trading company, we can do the customized labels in low MOQ.
2. How can you promise that your products quality is good?
A:We have our own QC for the product quality control. Before the goods shipping out, we will show you the details of your goods.
3. What is the payment term?
A:We accept the payment via Alibaba for the trade assurance to keep your order and money safe.
4. Do you offer SAMPLE order?
A:Yes, we offer sample order if you need. Please contact us for more details.
5.Can i get some samples?
A: Yes, we can supply the free hair fiber sample, but the shipping cost be paid by our customers.
6.How to start orders or make payments?
A:Proforma invoice will be sent first after confirmation of order, enclosed our bank information. Payment by Credit card,T/T,L/C,Western Union,Moneygram,Paypal, Trade Assurance.
7.How to confirm the Product Quality before placing orders?
A:You can get free samples for some products, you only need to pay the shipping cost or arrange a courier to us and take the samples. You can send us your product specifications and requests, we will manufacture the products according to your requests.
8.Is there a discount?
A:Different quantity has different discount.
9.How do you treat quality complaint?
A:First of all, our quality control will reduce the quality problem to near zero. If there is a real quality problem caused by us,we will send you free goods for replacement or refund your loss.
10.Are you a factory or trading company?
A:Yes, both.
11.Can you do OEM and ODM?
A: Yes, for both. We can make products according to your requirement of every aspect.