Q: What's the MOQ of each order?
A: Our disposable products are low value daily-use consumables, we mainly sell to business customers (B2B).
For sea transportation, our MOQ is 20'ft full container, we accept multiple products mixed load.
For some special order like trial order or supplementary order, the MOQ is negotiable according to specific conditions.
For air transportation, we don't require full container order. The MOQ depends on different products.
Q: Do you accept private label?
A: Yes, of course. We accept OEM and private labeling.
Q: Can you accept customized products?
A: Sure. We have many experts in the industry and will try to develop products according to your requirement or design artworks.
Q: Do you provide free samples?
A: Usually samples (or counter samples) are free, we don't charge for it. However, we might charge courier cost or ask for
customer's courier account.
We send many samples on our account every week and month, it’s a very big cost caused by this. So now we are required to ask for
customer’s courier account. If we can reach an order, the courier cost will be deducted from the amount of total amount. Hope you
can understand and thanks for your understanding & support.
We know when a customer let us send samples, it means the customer has interest in the products or would like to give a chance
toevaluate whether could work with. We really appreciate that and we will try to find a way to reduce the pre-order cost.
Q: Can I request production samples before shipment?
A: Sure. We will send producton samples to customers and the samples are free of charge.
Q: What's your payment terms?
A: Generally we accept these two payment terms:
1) T/T Swift Transfer
For sea transportation: T/T 30% advance payment as deposit, the balance pay against B/L copy in 5 days.
For air transportation: T/T 50% advance payment as deposit, the balance pay before shipment.
2) L/C at sight
Q: Is the beneficiary name same with your company name?
A: Yes, of course. You will not get confused that have to transfer to any third-party company.
We offer two options: Transfer to our Bank of China account / Transfer to our US Bank account.
Q: Can I pay via Paypal?
A: Sorry, we mainly sell goods to a business, not an individual. Usually Paypal is not acceptable by us.
Q: How long could I get replied after send you an inquiry?
A: Usually within 24 hours during working days.
Q: What communication methods do you use?
A: Usually we use Email, Telephone, Wechat and Whatsapp.