1. Do you have any warranty for your products?
Yes. All the machines have one year warranty. During the first 3 months, if happen non-human-caused broken, we can ship the spare part to you, the shipping cost will pay by the customers. In the other 9 months, we just charge a little cost for spare parts.
2. How is your after-sale service?
We have a professional technology supporting team for your timely services. You can get the help in time by telephone, webcam, online chat (Google talk, Facebook, Skype, whatsapp, etc). Please contact us once the machine has any problem. Best service will be offered.
3. Will you teach how to use the machine?
Yes, we can provide a complete user manual for instruction and application, ensure you whatever problem and whenever you meet, you can solve easily. It is easy to operate by anyone with the instructions.
4. How about the shipment?
The machine will be delivered within 2-3 days after confirming the receipt of your payment.