1. Q: Are you a manufacturer?
A: Yes we have been manufacturing such machines over 10 years and also a professional exporter.
2. Q: What about the payment term?
A: Mostly 30%T/T in advance as deposit, 70% T/T when machine is finished before shipping.
3. Q: What is the warranty?
A: One year warranty after sales.During the warranty period, we will send the spare parts that break out due to the quality.
4. Q: What is your after sale service?
A: Any questions will be responded within 24 hours by email, Skype, call or Whatsapp/Wechat. In addition, we have professional engineer available for overseas service.
5. Q: What is the delivery time?
A: Mostly it takes 5 to 10 working days (depend on different machine) after receiving the deposit and confirming the drawing or samples as required.