Guarantee:
12 months for the whole machine. Within 12 months under normal use and maintenance, if something is wrong with the machine, you will get spare part for free. Out of 12 months, you will get spare parts at cost price. You will also get technical support and service all the lifetime.
Technical support:
1, Technical support by phone, email or MSN/Skype around the clock
2, Friendly English version manual and operation video CD disk
3, Engineer available to service machinery overseas