Please confirm receipt of products if the items you received, and if the goods was damaged please contact us immediately. send the photo to us that we can check and give you best solution.
We only guarantee delivery in time but we couldn't control the express delivery time.
ur related sales person will be re sponsible to send the AWB for the delivered goods in the next workday. you can check the AWB in the website which we send to you. For theAWB you also can call to the local branch of the express company in your company.
If you need more information or have any questions pls feel free to contact me .