Q1:Can I order a sample?A:Yes, you are welcome to place sample orders to check the quality or market.
Q2:What is the lead time for samples and goods?
A:2-5 day for stock samples, 7-10 days for custom samples, 20-25 days for bulk orders.
Q3:Do you have any minimum order limit?
A: Yes, the MOQ is decided according to the product category. The normal MOQ 100 pieces, but any trial order is welcome.
Q4:How do you ship the goods and how long will it take to arrive?
A: Depending on the quantity of your order, usually by sea or air and express, 20-30 days by sea, 5-15 days by air and 3-12 days by express.
Q5:How to process orders?
A:
1. Customized product requirements/spot products to go
2. Quote according to your request or our suggestion
3. The customer confirms the sample and pays the deposit for the formal order production
4. We will arrange shipment after the balance payment is paid
Q6:Can I customize logo&packaging product?
A:Yes.Please provide logo AI file/package physical sample &AI file so that our designer can make samples for your confirmation,Customized LOGO needs your authorization
Q7:What about the delivery time?
A:
1.Spot products: 3-10 days
2.Custom packaging: 10-20 days
3.OEM: 20-25 days
exact delivery time depends on the quantity of your order and the packaging you need.
Q8:Are you trader or manufacturer?
A: We have our own factories in Yangzhou and Houjie, Dongguan. In order to expand our business, we have set up A branch office in Dongguan
Q9:How would you like to pay?
A: USD/RMB transaction through T/T, 30-50% down payment, balance payment before delivery, small trial order/sample can be traded through the platform or bank transfer
We have corporate bank accounts in THE United States, Europe and Singapore, which are convenient for payment