1. Where is your company located? How can I visit there? Our factory is located in Tianjin City, China. Welcome to visit.And we will full refund in case of any bad quality.
2. Can I get sample and how long will it take?
Yes. We can supply sample. And you need to pay for the sample and courier. About 10days after receiving the payment, we will send it out.
3.Can I have my own customized product?
Yes.Your customized requirements for color,design,package,your logo etc. We are warmly welcome.
4.Can I mix different models in one container?
Yes. Different models can be mixed in one container.
5.How does your factory carry out quality control?
We attach great importance to quality control.Every part of our products has its own QC.
6.What is your terms of delivery?
EXW, FOB, CFR, CIF
7.How about your delivery time?
Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery
time depends on the items and the quantity of your order.
8.What is your terms of packing?
Generally, we pack our goods in neutral cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
9.How to deal with faulty or refund the faulty products?
Firstly.Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly.During the guarantee period(1-3years),we will replace you with new parts.