Q1: How can I get some samples?
A: If we have stock, we will provide you A4 sample free of charge, you only need to pay the freight. If it is customized fabric, we will do it for you, then you should pay the sample fee and freight, and the sample fee will be returned to you in the future order.
Q2: What about the delivery time?
A: Samples will be sent within 7 days after payment confirmation. The delivery time of bulk goods is agreed according to the quantity.
Q3: Is the price displayed on the website the price of finished products?
A: Is the price of finished products, including ordinary coating and waterproof. It doesn't include the price of anti mildew, anti UV and flame retardant. If you have any other required functions, please let us know. We will customize them for you.
Q4: Can I put forward my own design elements?
A: Yes, we support customization. Including color, style, weight, function, etc. You want to do your own design, we are happy to do it for you.
Q5: Payment terms?
A: Telegraphic transfer, or through Alibaba's trade guarantee order, 30% deposit shall be paid before mass production, and 70% balance shall be paid before the order is issued.
Q6: About freight!
A: The website shows that the freight is calculated by the system. If it is inconsistent with the actual situation, please contact the customer service to modify the price. Of course, we also agree that you should designate the freight forwarder.
Q7: Other questions!
A: To provide customers with high quality service is our unchanging tenet. If you have any questions, please contact us. We will solve all doubts for you.