Q1: Are you a factory or trading company?
A: We are a glove factory more than 10 years.
Q2: Do you have CE certificate of your products?
A: Most gloves with CE certificates.
Q3: What details required for a quotation?
A: Please offer the model number you’re interested in, if you have custom requirements, please send us details:
quantity,logo,colors, etc.
Q4: How can I get some samples?
A: Upon we received you samples,we will OEM your sample about 3 days,or we make the sample according to your idea.
Q5: Can I make my customized logo and packaging or private label?
A: Yes, please contact us for specific details if you need a logo or custom packaging.
Q6: What's the shipping way?
A: Regarding the samples order, we can send them by FedEx, DHL, TNT express and the large quantity goods will be shipped by sea by air according to the your demands.
Q7: Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q8: How long can you ship the goods? Do you have stock for this item?
A: For products that are in stock, we can deliver to you in 5-10 days. Regular lead time for mass production is 14--30 days depending on order quantity.
We keep some stock for standard items, Please feel free to contact us to get more update info.
Q9: What's the Payment Terms?
A: T/T, LC, Paypal,Western Union,Trade Assurance, etc.
Q10: How do you make our business long-term and good relationship?
A: We keep good quality to ensure our customers as our friend and we sincerely do business with them.
About the after-sales service:
If you have any questions,We will reply within 12 hours,Propose solutions within 24 hours.