Q: Are you manufacturer or trading company?
A: We are factory, as well as a manufacturer. All goods will be delivered to you directly from our factory.
Q: How can I get a quotation?
A: Well, a complete quotation based on the details as follows in your inquiry:
1. 3D drawings 2. Materials & Application 3.Surface Finishing 4. Quantity 5. Pantone Color
6. Other requirements, such as Packing, Shipping and so on.
Q: What about the lead time for your mass production?
It depends on your order quantity, we will start to produce when the deposite received. Usually it takes 10-30 days after the
sample confirmed.
Q: What kind of shipping method can I choose? How about the shipping time?
By air: it will take 5-7 workdays; By sea: it will take 10-30 days.
Q: What is your sample policy?
As a custom OEM service factory, We can only provide samples with extra charge, but if you consider that business can
bematerialized after receipt of our sample, We will deduct the costs of the sample from your quotation in mass production
subsequently.
Q: How do you pack the goods?
We have 15 years experience on export, finished products will be carefully handled by three steps:
1: Wrapped with packing paper;
2: Packaged with PE foam;
3: Put in an appropriate carton box or wooden boxes and be fixed firmly.
Q: What is the Surface finishing of your products?
Smooth, Matt, Glossy, Textured, Painting, or customized.
Q: How can I know the status of my order?
We will keep you closely informed about the process of the production, to ensure all issues are resolved prior to the delivery of goods. QC certificate and image of the products can be sent to you by E-mail if required. If everything goes smooth,We shall send out the goods immediately, meanwhile you will get the tracking number right away.