Q1: are you factory or trading company ?
The 4 shareholders of our company own 4 factories, which manufacture plastic optical fibers, fiber optic fabric, led lights,
luminous clothing and textiles.
Q2: what is your MOQ ?
Our MOQ is very lower. The MOQ for most items is 3 pieces.
Q3: can we customize our design ?
We are glad to customize your items as your design.
Q4: What is the return policy?
1. If you are not satisfied when you receive your item,Buyers should report the defective problem within 7 days after receipt of
the item ,for exchange or refund, Please contact me before you return it.
2. If item is defective in 90 days, We will send you a replacement or offer refund after we receive the defective item. And buyer
takes on the returning fee. We will be responsible for resending fee.