#1 Can you do OEM or ODM?
Yes,ODM and OEM are Welcome.We offer customized service to our clients,including printing your brand,your own design products,personal package and so on.
#2 As you know, If we need a sample first, could you supply it for us please?
No problem,sample is available as your require. But please understand that we will choose the sample from our current stock, sometime maybe there is a little different of composition from your expectation, but it is enough for your reference. If you need us make a customized sample for you, it will charge small amount of cost.
#3 Can you give me a discount?
Since we have factory, our policy is that bigger order quantity, the lower quotation will be offered. So we will give you a discount as your order quantity.
#4 How could I payment?
Alipay is the first option and priority for the payment. We can also accept the payment via PayPal or Western Union or Bank T/T Wire Transaction or Credit Card (in US only) etc.
#5 How can I track my order?
We mainly use FEDX, DHL, TNT, UPS, SF Express. Later the tracking No. will be sent you after shipping, you can check them on official express website. on.
#6 How should I do, if items are broken?
Except manmade mistakes, we will exchange the defective with a brand new one within 14 days after you get our product.