Q1: Do you have installers or send installation team to project site?
A: Firstly, we provide you with installation diagram or installation guide, meanwhile, we can send our engineers to the job site if necessary.
Q2: Can you provide sample for testing?
A: Yes, we can provide sample, client will be changrd on the freight cost.
Q3: Can you develope a new system according to our project requied?
A: Yes, we have our R & D department, we can develope and design a new system according to buyer's requirements.
Q4: What's the payment way and payment term?
A: Usually we use T/T, Western Union, Cash. You can also through Alibaba website to pay it. 50% deposit before production and balance will be pay before shipping.
Q5:What's the production time?
A: 45days after deposit and drawing signed.
Q6: What if you send the wrong products?
A: Shop drawing will be send for final conformation before production,if we send wrong products , we will replace you with new ones.
Q7: How about the package? Will they damage during transportation?
A:We will pack with wood crate and tight inside the container, all glass are well packed to invoid damage.