Q1: Are you a factory or company?A: We are professional factory in China, with R&C department, whole production line, QC department, sales team and after-sales branches.
Q2: Could I print my own brand/ logo?
A: Sure, of course, OEM printing logo is welcomed based on MOQ.
Q3: What Is Your MOQ?
A: The Moq is based on your different order and packaging choose. Please contact us for more details.
Q4: Which shipping way is available and how to track?
A: By sea to your nearest port; By air to your nearest airport By express (DHL,UPS,FEDEX,TNT,EMS)to
your door When you order shipping out . we will provide u a tracking no. then u can know clearly the status of the goods.
Q5: If got broken powders in my products. What should I do?
A: Generally, broken rate from 1%-3% is normal ,if it is over than 3% ,please send pictures in time, we will compensate at your next order .
Q6: How can I get the sample?
A: In a reasonable amount, we are pleased to offer sample if you find the styles you are interested in, you just need to pay the shipping fee.
Q7: How about your lead time?
A:For samples, it may take 5-14 days to prepare the samples. For mass production of OCM, it may take 7-20 days,
depending on your order Quantity and our production schedule. For ODM orders, please send us an inquiry to indicate your ideas and requirements so that we can communicate detailed.
Q8: Do you test on animals?
A: Our products are 100% cruelty-free. We never test products on animals.