Q: Are you manufacturer or trading company?
A: We are professional earphones manufacturer with 3 factories in China.
Q: What is your payment term?
A: It is 30% deposit as usual, 70% balance before shipping .
Q: What is your payment?
A: T/T, Western Union, Trade Assurance, Alipay.
Q: If we want our own logo on the product or special design, is it possible?
A: Yes, we supply OEM&ODM service.
Q: Can i get a sample to test at first?
A: Yes, you can. We will return you the cost of sample when you have batch order .Or we can offer it for free if big order is
confirmed.
Q: What is your MOQ?
A: Our MOQ is 10 pieces, but this can be as per you need. we will recount this price base on your order quantity.
Q: What is your delivery time?
A: It depends on your order quantity and requirement. Usually , it is 5-7 days for sample and 15-20 days for batch order.
Q: What can i do if i get the products with bad quality or broken?
A: If it is not your responsibility to break them, then we will replace for you without any extra cost .Warranty period of product is 1 year. If you have problem for the item after sale, please feel free to contact us.