Q1: What kind of production service do you provide?
A1: We can provide CNC machining, metal stamping, laser cutting, CNC bending, injection molding, die casting, powder metallurgy, surface treatment Management, product assembly and various customized services;
Q2: How to guarantee your quality?
A2:♦We have a strict quality system, the company has passed ISO9001, ISO13485, ISO16949 certification;
♦Once your order is confirmed, we will immediately make a work instruction and strictly follow the work process;
♦We will provide you with samples for confirmation before mass production, and will officially produce after confirmation;
♦We will carry out 100% inspection on your products before shipment, and provide the product factory inspection report;
♦You can also guarantee through Alibaba's credit guarantee transaction;
Q3: What kind of quotation information do you need?
A3: ♦Product drawings, physical samples or photos;
♦Tell us about the material and surface treatment requirements of the product;
♦Tell us the required quantity (current order, monthly or yearly demand quantity);
♦If there are special requirements, such as: packaging, labeling, delivery time, etc.;
Q4: How do you ensure the safety of my drawings?
A4: Yes, we can sign a confidentiality agreement before sending the drawings;
Q5: What is the difference between you and other sellers?
A5: ♦We can provide fast quotation service, from receiving the inquiry to sending the quotation, the longest is not more than 48hours (except Saturdays and Sundays).
♦For normal orders, we can guarantee the delivery time according to the formal contract, the specific time depends on yourquantity and technical requirements. Usually, we will complete the production within 3-4 weeks;
♦We can also receive personalized customized services in small batches;
Q6: Can I try to order some parts or samples?
A6: Since the products are customized and require production time and various costs, we can receive sample orders, but sample feeswill be charged. When you When the order reaches a certain amount, we will refund the sample fee in full or deduct the same amount of the purchase price;
Q7: Can we know the production schedule without going to the factory?
A7: Of course! We will provide a detailed production plan and report the production progress (including emails, pictures, or
videos) to you every week so that you can Real-time control of production progress;
Q8: How about your after-sales service?
A8: We have been certified by Alibaba on the spot. If there is any product quality problem, you only need to provide a photo or test report, and we will exempt Fee for you to replace;