1. Who you are?
We are a professional landscape lighting system manufacturer,provide fixture,transformer and LED bulb.
2. What are your strengths?
We have abundant product lines, rigorous quality control system, fast delivery and perfect after-sales service.
3. Where can l get product documentation like manuals?
Send us message with email in Alibaba, we will reply you soon and email our catalog.
4. Can I customize products?
Yes, but it base on product, we also can provide customize schemes.
5. How to make order ?
Plan A: we can send you invoice in Alibaba, you can pay in it by TT, credit card and Google pay,etc.
Plan B: we email you invoice, you could pay us PayPal or TT.
6. Do you offer packing design?
We provide OEM and ODM service, we can help to make the label and color box according to your requirements.
7. What about the lead time?
Sample need about 1-7 days.
Mass goods need about 5-30 days.
8. When will I receive my order?
If ship by air, normal is about 3-7 days.
If ship by sea, normal is about 30 days.
9. Do you offer after-sales service?
Normally aluminum fixture is 10 years warranty from the shipping date. Lifetime warranty for brass fixture.
We can arrange person to pick up problem products and return to our factory.