Q1: Are you manufacturer or trading company?
A: We are manufacturer, who have been focusing on supermarket shelves, warehouse racks and various display & storage equipments.
Q2: Where is your factory? Can I visit ?
A: Our factory is located in, Nanning, Guangxi, South China. You are warmly welcome to visit us.
Q3: What is your delivery time?
A: Around 15 days. It depends on the order quantity, order date and shelving design.
Q4: What is the term of payment?
A: Payment terms: For order <=USD3000.00, 100% T/T in advance. For order >USD3000.00, 30% of deposit upon order
confirmation,and balance will be paid before shipment.
Q5: Are samples available?
A: Yes, regular samples are available. Customized sampling is also supported. Reasonable sample cost will be charged and refund in the next bulk order. Sample freight is by your side.
Q6: How could I install the racks?
A: Detailed installation guide will be provided. Our engineers can also teach you freely.
Q7: Could you produce customers' design?
A: Sure, we have abundant experience in customized shelves.
Q8: What are main rack and add on rack?
A: The difference between the two racks is upright. Main rack is the start rack with 2 uprights and add on rack is the
continued rack with 1 upright only. For example, if there are 10 wall racks, the overall structure will be 1 main rack+9 add on racks.
Q9: What is the packing way?
A: Generally, it is knockdown package, bubble films for uprights and beams, cartons for other parts. Or customized package safe for long-distance transportation.