2. What are the trade terms and payment terms?
Our trade term is EXW,FOB,CFR and CIF. Payment term is 50% deposite by T/T before production and pay the balance before delivery. If your MOQ is less than 100 pcs, maybe you should pay full before production.
3.Can you make the orders according to our drawing?
Yes, it is acceptable,once our engineers conform that your drawing is workable.
4. What is the shipping fee?
Shipping fee depends on your destination sea port. We will offer you according to your arrival port.Pls. contact us for further information.
5.Are you a trading company or a factory?
We are a company integrating R&D, production and sales of e-bike and e-cargo drive systems and components, and we are specialized in e-bike for more than 13 years.
6.Can I make changes before I ship?
All product is customize, before production should be confirmation all the specification.
7.What do I do if I received a defective order?
Delivery a new one
8. Can I have samples before my order?
We could provide the sample for testing, but it should be charged, not for free.